Patient Financial Services
HOURS OF OPERATION
The Patient Financial Services (PFS) Department is open on week days from 6am until 4:30 pm. The department is located right inside the hospital’s front entrance.
Please contact the business office at 620.724.8291 with any questions.
REGISTRATION AND CLAIM FILING
The PFS Department is responsible for registration of inpatients and outpatients. Registration personnel will record demographic information regarding the patient and the person financially responsible. Patient insurance information will be obtained and photo copies will be taken of insurance cards. PFS personnel will file patient claims to insurance and conduct appropriate follow up to ensure that claims are paid timely and correctly. It is important to notify the PFS Department of any changes in insurance or other information.
STATEMENTS
Guarantor statements are generated monthly. The guarantor statement will include balances for each patient. Itemized statements are available upon request.